Shipping
All products are made to order.
We have a dedicated 3D Printing Farm that operates 24 hours a day producing orders as they are placed. When you purchase an item you will be placed in the production queue and your order will ship as soon as your items have been manufactured. We do our best to keep to produce our products as quickly as possible, however please be aware that during busy times it may take up to 14 days to manufacture your order.
Once your order is ready to ship we will ship either via the carrier of your choice (USPS, UPS, FEDEX) if selected at checkout, or the carrier of our choice if free shipping was selected during checkout.
We ship using UPS Ground, FedEx Ground, FedEx Home Delivery, and various USPS services. Express services are available at an additional cost.
Orders over $75 ship free to the United States. All other shipping rates will be calculated during checkout.
Tracking numbers will be provided as soon as your item ships. Please be aware that you may not see tracking data for up to 24 hours after shipping due to the limitations of carrier tracking software. USPS packages may never show carrier tracking data or may show severely delayed or incorrect data. If you have questions about the location of your package, please contact the carrier.
If your order is damaged in transit, please contact us at support@will3d.com and we will assist you.
Please keep your shipping box for any returns. It's not required, but it sure makes it a lot easier for both you and us.